terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The ITEC Systems Partnership LLP's relationship with you in relation to this website.

The term 'The ITEC Systems Partnership LLP' or 'us' or 'we' refers to the owner of the website whose registered office is 10 Lonsdale Gardens, Tunbridge Wells, Kent TN1 1NU. Our company registration number is OC341151 and we are registered in England. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Recording of Calls

Telephone calls with us will be recorded for training and quality purposes. 

These terms and conditions are subject to change.


Training Terms and Conditions


When delivering training on the customer’s sites, Itec Systems will charge expenses back to the customer for costs incurred including travel, accommodation and subsistence.  Every effort will be made to source the cheapest option, where that option is deemed reasonable and acceptable to Itec systems.

  • Mileage will be charged at £0.45 per mile in line with HMRC guidelines.

  • The full cost of train, taxi fares or flights will be charged. 

Travel Abroad
Clients will incur the costs of all travel arrangements, subsistence and accommodation when travelling abroad in addition any sundry items such as inoculations, visa’s etc. will also be chargeable.  Itec will take advice from the customer when travelling to foreign destinations with regards to accommodation, but reserves the right to make its own arrangements if desired.
Accommodation & Subsistence
Overnight accommodation and daily subsistence will be charged if incurred.
Clients will be invoiced for expense costs via email after the training has been completed. A breakdown of the expenses will be attached with copies of all receipts and invoices where available, excluding mileage and tolls.
The client will be liable for all unrecoverable costs incurred by Itec if cancelling the training at any time. An administration fee of £50 may be levied if appropriate at Itec’s discretion.
To cancel training a notice of cancellation should be sent to training@itris.co.uk no less than 5 working days prior to the commencement of training. If notice is given within 5 working days of training, Itec reserves the right to charge for the full amount. Cancellation will only be confirmed upon receipt of the notice of cancellation in writing.
Special Offer
10 for the price of 9. For every 9 individual open spaces or 9 closed bookings, of any course get the 10th free. Bookings do not need to be made in one go i.e. accumulative bookings are eligible. Based on paid for bookings taking place from January 1st 2015 onwards for individual clients. The offer must be redeemed within 12 months of eligibility. The 10th closed course or space on an open course can be of the clients choice excluding bespoke training unless 9 closed bespoke courses were previously purchased. This offer is also subject to trainer availability and the clients delegates eligibility. Eligibility is based on the delegates having completed the required courses first according to our records.
These terms and conditions are subject to change. 



i have rolled out itris in 11 of my offices across 6 countries worldwide. the support received from itec systems is second to none, from the md to the project team to implementation team - all were superb. i would have no hesitation recommending itec and itris which is a great and ever evolving product.

mark feeney, group it director
legal opportunities limited - a randstad company

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