itris Recruitment CRM & ATS FAQs

You can request a personalised, no-obligation demo directly from our Book A Demo page. Each session is tailored to your recruitment team’s goals, processes, and timeline.

Onboarding typically takes between 6 and 12 weeks, depending on the complexity of data migration, training schedules, and custom workflow configuration.

We provide UK-based live service desk support, an extensive self-service knowledge base, and ongoing access to training webinars and resources.

Our CIPD and LPI-certified trainers deliver tailored sessions, online modules, live Q&As, and system consultancy to suit your team’s needs and learning styles.

itris is licensed per user, monthly. Pricing depends on your team size, contract length, and required features. Get in touch for a custom pricing proposal.

We offer flexible agreements from 12 to 36 months and beyond. The longer your commitment, the more cost-effective your subscription becomes.

itris is proudly UK-based with headquarters in Kent. We support recruitment agencies across the UK and globally, including enterprise-scale deployments.

Thousands of recruitment professionals use itris daily across agencies of all sizes. We’ve supported the recruitment industry since 1998.

Yes, itris is a fully cloud-hosted solution, securely powered by Microsoft Azure.

All client data is stored in UK-based Microsoft Azure data centres. We are ISO 27001 certified and fully compliant with UK GDPR and global data regulations.

itris gives you full control of consent and data retention. Compliance workflows and default encryption ensure your recruitment processes remain GDPR-aligned.

Absolutely. itris is device-agnostic and responsive, making it fully compatible with macOS, iOS, Android, and Windows devices.

Yes. Access can be restricted by user, location, IP address, and role-based permissions, ensuring security and control.

Yes. itris offers secure login via two-factor authentication (2FA) and seamless integration with Microsoft Office 365 single sign-on (SSO).

itris includes a robust API that allows secure data transfer to and from third-party platforms or in-house systems.

Both. itris combines full-featured Applicant Tracking System (ATS) capabilities with powerful Customer Relationship Management (CRM) tools in one platform.

Yes. itris AI matches candidates to vacancies, enhances search accuracy, auto-generates job specs, candidate summaries, and marketing content.

itris provides comprehensive “slice and dice” reporting, custom dashboards, KPIs, pipeline forecasting, and visual analytics for data-driven decisions.

Yes. Send mass emails and design full marketing campaigns with tracking for open rates, bounces, and unsubscribes, all from within itris.

Yes. itris supports 150+ integrations including job boards, payroll, comms tools, VoIP, and more via API. Visit our Partners Page for details.

Yes. itris caters temporary and contract workflows including shift management, placements, timesheets, and compliance.

Yes. With one click, generate branded CVs using stored templates with your preferred formatting and styling.

itris uses best-in-class Daxtra parsing for accurate and fast data extraction. Need bulk parsing? Ask about our Mega Parser tool.

Yes. Create, manage, and track raised, paid, and overdue invoices from a centralised interface.

Yes. itris is integrated with LinkedIn Recruiter System Connect (RSC) and CRM Connect for seamless workflows.

KPIs can be set by user or team and tracked via dashboards and reports. Custom permissions control what each user can view.

Customisable views like Kanban boards, activity lists, and call logs let users stay on top of live jobs and daily interactions.

Yes. With intelligent AI search, users can simultaneously scan your database and integrated job boards from a single interface.

itris includes a dedicated leads module for logging, managing, and converting both candidate and client leads into active records.

Yes. Toggle between Light and Dark mode or choose from customisable colour palettes to support accessibility preferences.

Yes. itris allows complete UI customisation, tabs, fields, and views can be shown or hidden based on user role or team.

You can create custom fields and layouts specific to your sector or processes, then report and search on them with ease.

itris includes native AI support and speech-to-text dictation, allowing users to log notes faster. Calls can also be transcribed to records automatically.

Yes. Our mobile app for iOS and Android lets you manage candidates, clients, and vacancies from anywhere. See our Mobile App page for details.

All updates are delivered automatically and include release notes, training guides, and webinar walkthroughs, at no extra cost.

Absolutely. Our migration specialists handle projects of all sizes, from a few thousand to millions of records, with complete data integrity.

We’ve migrated data from virtually every major CRM/ATS since 1998, including Bullhorn, Vincere, JobAdder, Firefish, Recruit CRM, Bond Adapt, Colleague, Voyager, Red Rabbit, and more.

Our migration process includes data cleansing tools to remove duplicates, outdated records, or unwanted data prior to go-live.

Data migration costs depend on data volume, system type, and format. We offer tiered options from low-cost imports to full-service migrations.

Yes. Your assigned PRINCE2-certified project manager will guide you through “dry runs” and data mapping stages before full migration.

A dry run is a test migration of your recruitment data to itris. It helps identify issues, validate data, and ensure everything works smoothly before final go-live.