Meet The Team Behind itris

Our Story:  Recruitment Innovation Since 1998

We have been supplying the recruitment industry with innovative CRM and ATS software since we founded itris in 1998. What started as a small team with a vision to revolutionise recruitment technology has grown into one of the UK’s most trusted recruitment software providers, serving thousands of agencies across the globe.

Our Mission: Built by Recruiters, for Recruiters

At itris, we don’t just build software, we solve real recruitment challenges. Our team combines decades of hands-on recruitment experience with cutting-edge technical expertise. Many of our team members have worked in recruitment agencies themselves, which means we understand the daily pressures, workflows, and pain points that recruiters face.

This unique perspective drives everything we do, from the initial design concept to the final user interface. We know what it’s like to chase placement targets, manage difficult clients, and source candidates at 7 PM on a Friday evening. That’s why itris X isn’t just technically superior, it’s practically designed for the real world of recruitment.

Our Team: The People Behind Your Success

Leadership & Vision

Our leadership team brings together over 100 years of combined experience in recruitment technology and business development. They’ve weathered every industry change, from the dot-com boom to the rise of LinkedIn, from the 2008 recession to the COVID-19 pandemic, continuously adapting and innovating to keep our clients ahead of the curve.

Development & Engineering

Our in-house development team, based in the UK, works exclusively on recruitment software. Unlike generic CRM providers who serve multiple industries, every line of code we write is specifically designed for recruitment workflows. Our developers regularly visit client sites, attend recruitment industry events, and maintain close relationships with our user community to ensure our software evolves with the industry’s needs.

Customer Success & Support

What sets itris apart is our award-winning UK-based support team. When you call us, you speak to real people who understand recruitment, not generic call center staff reading from scripts. Our support team includes former recruiters, experienced trainers, and technical specialists who can help you optimise your processes, not just fix technical issues.

Implementation & Training Specialists

Our project management and training teams have successfully migrated thousands of recruitment agencies from legacy systems to itris X. We’ve developed proven methodologies that minimise disruption and maximise user adoption, whether you’re a single-person startup or a 500-consultant international agency.

Our Values: What Drives Us Every Day

Client-Centric Innovation

Every feature in itris X exists because a client asked for it or because we identified a way to make recruiters more efficient. We maintain a public roadmap where clients can vote on upcoming features, ensuring our development priorities align with real-world needs.

Continuous Excellence

The team has evolved significantly over our 27-year journey, but our commitment to excellence remains constant. With our unrivalled experience, dedicated in-house staff, and deep recruitment sector knowledge, we strive to deliver the very best cloud software money can buy. We use the latest cutting-edge technologies including AI, machine learning, and cloud computing to design and develop software that goes through rigorous testing processes to ensure the highest quality and standards are met.

Partnership Approach

We don’t see ourselves as just a software vendor – we’re your technology partner. Many of our clients have been with us for over a decade, growing from small startups to industry leaders with our support. We celebrate their successes because their success is our success.

UK Heritage, Global Reach

While we’re proud of our UK roots and maintain our headquarters in Kent, England, we serve recruitment agencies across Europe, the Middle East, and beyond. Our software complies with international data protection regulations including GDPR, and our support team understands the nuances of different recruitment markets.

Our Impact: Powering Industry Leaders

There are thousands of itris users worldwide, and as a team, we have helped to grow and establish some of the sector’s most recognized, leading recruitment brands. From boutique specialist agencies to international staffing giants, our clients trust itris to power their most critical business processes.

Success Stories We’re Proud Of:

27+ year partnerships with industry-leading agencies who’ve grown from startups to multi-million pound businesses

500+ successful migrations from competitor systems in the last three years alone

99.9% uptime on Microsoft Azure, ensuring our clients never miss a placement opportunity

Award-winning customer support with average response times under 2 minutes

Our Technology Philosophy: Future-Proof Solutions

We believe recruitment technology should adapt to how you work, not force you to adapt to it. That’s why itris X features:

Intuitive design that requires minimal training

Flexible workflows that accommodate different recruitment styles

Open API architecture that integrates with your existing tools

Regular updates that add value without disrupting your processes

Scalable infrastructure that grows with your business

Looking Forward: The Future of Recruitment Technology

As we enter our third decade, we’re more excited than ever about the future of recruitment. Artificial intelligence, automation, and data analytics are transforming how recruiters work, and we’re at the forefront of these innovations. Our recent investments in AI-powered candidate matching, predictive analytics, and process automation are already helping our clients place more candidates in less time.

But technology is just one part of the equation. The human element – building relationships, understanding client needs, and supporting candidate aspirations – remains at the heart of successful recruitment. Our role is to amplify human capability, not replace it.

What Our Community Says

But don’t take our word for it – why not head over to our recruitment software reviews page to see what our users, business owners, and recruiting experts say about our software and the services we provide. Updated regularly with testimonials from Google, LinkedIn, and other software review sites, you’ll discover why 98% of our customers rate our recruitment CRM and support as excellent.

From Adam Meadows at Sanderson Solutions Group who calls itris “our recruitment CRM partner for over 25 years” to Tom Akers at Pace People who says itris “outperforms several of the big name recruitment CRM systems,” our clients consistently highlight not just our software capabilities, but our commitment to their success.

Ready to Meet Your New Recruitment Technology Partner?

Looking to see what the best recruitment software can do for your agency? We’d love to show you how itris X can transform your recruitment processes, improve your team’s productivity, and help you win more business.

Book A Demo today and meet the team that’s been perfecting recruitment technology for over a quarter-century. Let us show you why thousands of recruiters worldwide trust itris to power their success.