Training
At ITEC, we believe that former recruiters make the best trainers, so we employ ex-consultants with many years’ industry experience across a variety of sectors. Then we invest in them to make sure they are as good as they can be. All of our trainers are professionally qualified with either the Learning & Performance Institute's (LPI) – Industry Certified Training Practitioner (ICTP), Chartered Institute of Personnel and Development (CIPD) – Certificate in Learning and Development Practice (CLDP) or have obtained both qualifications.
We provide training face to face on-site or at ITRIS’ state of the art training environment for groups of up to six delegates or alternatively via webinar – online interactively, individually or presented for up to six delegates. We offer six one day tried and tested user training courses:
- New User Training
- Temp Training
- Secretarial/Administrative Training
- Super User Training
- Configuration Training
- Consultative Training
If you require something more tailored or specific to your needs we are happy to discuss creating a bespoke training course. Additionally, if needed, we can conduct a training needs analysis.
New User Training
The starting point for new and existing users of ITRIS. Covering the basic recruitment process along with useful tips and tricks to increase speed and efficiency. The foundations for using ITRIS correctly. The course includes and is not limited to:
- ITRIS Layout & Navigation
- Diary Functionality
- Applicant Functionality
- Creating a Company
- Creating a Contact
- Creating a Requirement
- Sending our Applicant to the Requirement
- Searching for Applicants and Prospecting them to a Requirement
- Creating an Interview
- Placing our Applicant
Configuration Training
Learn how to streamline ITRIS to work with your business by customising drop down lists, adjusting settings, turning on/off user permissions and master ITRIS’ reporting potential. The course includes and is not limited to:
- Drop Down Values - Keywords, Medias, Statuses & Type
- Email Settings, Signatures & Grid Options
- Quick links & Colour Scheme
- Creating/Ending Users, User Permissions, Groups & Teams
- Global Settings & Mandatory Creation Fields
- General Names & Special Words
- Custom Fields – (UDF’s & Rules)
- Document Encryption & Global Tasks
- Field Name Changer – (ETM)
- Multi Posting Job Boards & Twitter
- Management Reports – (Ireporter)
Temp Training
Covering all advanced tools and functionality to allow any temp controller to manage fast paced bookings easily. Available to any user that has completed ITRIS new user training. The course includes and is not limited to:
- Temp Details & Schedule
- Applicant availability report
- New Rates & Shifts
- Quick book
- Job templates
- Fast Bookings
- Rates & Extensions
- Timesheets
- Managing AWR
- Local reporter – temps reports
Secretarial/Administrator Training
The perfect course to enable secretarial and administrators using ITRIS to aid their organisations productivity through effective use of administrative tools. Available to all users. The course includes and is not limited to:
- ITRIS Layout & Navigation
- Creating a New Applicant
- Bulk Registering Applicants
- Pre Reg to Fully Reg
- Referencing
- Formatting CV’s
- UDF’s, Rules & Compliance
- Attachments
- Email & Letter Templates – Global Tasks
- Header & Footer Templates
- Temp/Contract Extensions & Timesheets
Super User Training
All of the ITRIS bells and whistles that maximise ROI. Learn the most advanced ways of manipulating ITRIS to make the database work for you whilst saving time and making money. Available to all users that have completed the ITRIS new user training course. The course includes and is not limited to:
- Advanced Searching
- Groups
- Applicant Scan
- Email Templates
- Mail Merge
- Marketing a CV
- Web Searching
- Next Generation Jobs
- Organisation Charts
- Email Monitor
- Leads
Consultative Training
Not sure of your users skills gap? Can’t afford users having a day away from their desks’ at once?
Consultative training may be just what you need. A training consultant can perform a needs analysis with individual users one on one or one to two if in the same job role. The trainer will gain an understanding of their job function, what they need from the system, their current user level and fill in the skills gaps in ITRIS. All sessions will last between thirty – sixty minutes, six hours in total. This is available to existing ITRIS customers only.
Testimonials
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eSynergy Solutions
"eSynergy have used ITRIS for almost a decade. ITRIS was our number one choice, and has remained so for good reason. Chris, Mike, Tony and their team have provided us with a scalable IT system that has more than matched our growth, and their support team are always on hand to answer whatever questions our consultants may have. I have no hesitation in recommending ITRIS2000 as a Recruitment CRM"
.Siri Narasimham, Director of Commercial Operations, eSynergy Solutions
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Ambition
"We are in a much better position today thanks to ITRIS, than we were before we installed the system. It is light years away from our previous system in terms of business visibility. It also has some great front line functionality and it has really given us back control."
Kirsty Bridgewater, IT Manager
Ambition Group
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Diamond Recruitment Group
"ITEC blew us away with the capabilities of their system. It is very in tune with modern recruitment practices used by both jobseekers and clients. The automation of a lot of processes will save our consultants a lot of time that was previously spent doing administration. Dealing with candidates and filling jobs is what we want our consultants to do."
Gary Irvine, Managing Partner
Diamond Recruitment Group
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Sanderson plc
"I just wanted to comment on what a superb job your support team do. Both Lawrence & I agree that the response and resolution times, with regards to any problems or queries which we report, is excellent and that any resolutions provided, usually rectify a problem. I’m sure you’re aware of the often tedious and protracted experiences endured by customers attempting to contact 3rd party support teams, so receiving the outstanding service provided by your company is a breath of fresh air, which makes our lives so much easier."
Dave Jarrett, Senior IT Support Analyst
Sanderson plc
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Goodman Masson
“The functionality and reliability of ITRIS makes a huge difference to our business and we would not have been able to grow the company as we have without it. It is by far the best recruitment software product on the market.”
James Ash
Chief Operating Officer
Goodman Masson
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